Frequently Asked Questions:

I placed the order but did not receive order confirmation?

As long as the correct email is provided, order confirmation and subsequent despatch information will be sent to your email address.  Please check your SPAM or JUNK mail folders for our correspondence and add our email address [email protected] to safe list. 

What caviar should I order?

Where does caviar come from?

How is my order delivered?

When can I expect my order to arrive?

Can I have my order delivered on a particular day?

What do you charge for delivery?

Can I return my order?

My order has arrived damaged… What should I do?

The gel packs have melted inside the package and I am worried whether it is safe to eat my caviar?

Can I pay in cash on delivery?

Do you deliver worldwide?

Shipping Method

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